Website Migration

A: When your present hosting provider can no longer match the demands of your web site, or if you undergo constant downtime, or if you are forced to wait for hours for the customer support staff to reply to you, it might be a clever idea to change your web hosting provider, i.e. to move all the files for your sites together with your databases from your current provider to your new provider. At xeatron, we know that this can be difficult & time–consuming. That is the reason why we will accomplish all that for you at no cost!Our expert technical team members will transfer your web site content from your present provider to us. Our technicians have got broad experience migrating web sites and can handle anything – from a traditional WordPress–driven weblog or Joomla^™ CMS–driven site, to an extremely complex, custom–made web application.

A: We strive to carry out all website migrations ASAP. Nevertheless, we do not have a set time frame for web site migrations. There are certain factors that you have to consider – the actual size of your website and the workload of our website migration staff, etc. We constantly try to accomplish each migration in less than 48 hours. With smaller–sized web sites, our staff typically manages to finish within 24 hours.

A: Yep. We’ll need the name of the web site that you wish us to move. We will also require a means to log in to your present hosting account so that we can get the content pertaining to your site.

A: User privacy is one of our main concerns – this is why, both our payment page and our CP login page are secured with enterprise–class digital certificates. We employ safety measures, which include, but are not limited to: physical, electronic and managerial methods to secure the info that we accumulate on the Internet. And we’ve got a very detailed and rigid Privacy Policy, which outlines the types of information that we collect.

A: Your web site will continue to work just like it did before with your old hosting provider. As soon as we have completed the transfer, your web site will be configured to work on our platform and we’ll alert you to preview it. If everything is functioning correctly, all you will need to do is change the NS resource records pertaining to your domain name. Your website will be migrated over to us with no downtime.

A: No. We will never contact your hosting provider about anything at all. They will not be aware of the web site migration either.

A: We can transfer your site from any hosting provider or any Linux–based web hosting platform so long as we can receive access to the Control Panel and there is File Transfer Protocol access available.The only websites that we can’t migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.