Support Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Solution Guarantee

  • Our client assistance Dept is working 24/7/365 to respond to each of your help questions. Every single ticket you submit to us will be replied to within maximum 60 minutes. If your situation calls for some help from an administrator, we are going to send the ticket to the person on duty and will let you know that the situation is under control.

  • Top quality support service

  • Qualified Client Assist Service

  • Our tech help and support crew is going to be online for you 24/7/365 to to respond to all help demand tickets that you send. We offer customer help and support for the applications that are pre–configured on your machine. These include our custom made Online Control Panel, the chosen Operating System as well as the server admin panel (depending on the VPS type).

  • Intuitive help center

  • An Educational Help Section

  • In the Online Control Panel that is available free–of–charge with the virtual server, you’ll find a content rich Help zone, consisting of all you need to know about running your internet sites and programs. We have incorporated a wide array of how to articles and reviews and video courses that demonstrate the essential site maintenance responsibilities in an easy to read form.