1 hour ticket response
We are focused on supplying a fast and proper reply to each tech support ticket submitted by a customer. Our practiced technical support team members will review your problem and will offer you the most effective option. We offer a 1–hour response time guarantee for all technical support tickets. In reality, the average tech support ticket response time has proven to be 20 minutes.
A Topflight Help Desk Support Service
We have a team of web hosting support engineers who are ready to respond to all your questions whenever you require assistance. Almost all our customer support team members have several years of experience in the cloud website hosting service world, so you can constantly rely on swift and in–depth answers to your questions.
An Intuitive Help Section
Included in the Online Control Panel is an easy–to–navigate Help Center section, which offers you different information sources. You can browse through a routinely updated knowledgebase featuring web hosting account administration articles and website administration articles, watch our step–by–step video tutorials or take a look at our F.A.Q. section.
