Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour response warranty with all of our cloud website hosting service packages, meaning every single advice inquiry you submit is going to be reacted to within sixty minutes max. Our support staff members have been trained to rapidly sort out any situation and to give you well timed guidance on any situation that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever required. Our crew of professionals is going to be online for you 24x7x365 to respond to all your requests and to correct any concern you might have. You can open a help and support ticket from the xeatron Online Control Panel or drop an email anytime. Furthermore, on working days, you can call us or use the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • xeatron has included a substantial practical knowledge base into the Control Panel to help you to receive effective step by step instructions whenever you want. Each section of the Control Panel possesses its own contextual help area displaying a variety of how–to posts. We have also made video lessons to ensure that you get a superior idea of the simplest way to accomplish any given activity.