A live chat is a real-time method of communication between a hosting company's support team and its clients. It is an efficient method to get some info about the hosting services or have some problem resolved as you're speaking with a live representative. The benefits of using a real-time chat service rather than calling or opening a ticket are the low possibility of mistakes any time you exchange data like usernames or domain names, the quicker response time as the communication is live plus the fact that you don't have to stay on the chat all the time - you are able to do something else entirely while the representative investigates the issue involved. Furthermore, you're able to be a part of a live chat room from any computer that's connected to the web, avoiding the phone charges that you will have to pay when you are calling to another country.

Live Chat Support in Cloud Website Hosting

We provide a live chat assistance service for all cloud website hosting service that we offer and we are able to assist you with almost everything live. In case you do not have an account with our company yet, we'll be able to give you more info about the packages in order to help you to choose the most suitable package. In case you are an existing client, we will be able to assist you with any general or billing matter as well as with plenty of common tech matters, for instance an email address setup in a desktop email client. If you cannot give us a call for some reason or you're in some country where we do not have a local telephone number, our live chat is the best way to get in touch with us. Of course, some situations require additional time to investigate and test, so you will have to open a ticket to our technicians, but nonetheless, we're able to save you time and assist you with various issues on the chat.

Live Chat Support in Semi-dedicated Servers

We provide live chat support that is available to all of our potential and active clients. In case you're searching for a new hosting account, you're able to chat in real time to one of our agents and receive more info about our Linux semi-dedicated hosting service in order to pick the optimal package for your sites. In the event that you already own an account with us, we can support you timely with general, billing and 1st level technicalmatters. Though in certain cases you'll need to open a support ticket because there are things that can't be resolved through a live chat, we can help you with various basic tasks, for example setting up an e-mail account in an email client or forwarding one domain name to another. As a result, you'll receive quick assistance and you will save plenty of time.