In case you have never opened a web hosting account or you’re changing companies and the new one uses an account management dashboard that you have not seen before, you may get puzzled about how to perform a given task in your account or on your personal computer. That is why, a lot of web hosting companies have created a knowledge base, which specifies the most frequent questions and problems connected with the specific platform they use, instead of including only generic information. This sort of knowledge base will allow you to find the right information swiftly and effortlessly, so you will not need to dedicate a lot of time and energy to stuff that might require something as elementary as hitting a button or checking off a checkbox. Thus, not only can you get things done, but you can also acquaint yourself with loads of new and interesting facts, both about the way you can manage your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you have purchased your first cloud website hosting plan through our company or have moved your website over to us, you will become accustomed to our platform and our in-house developed Hepsia hosting Control Panel in no time as we have compiled an elaborate online knowledge base where you can find all the info that you could ever need – both general info in regards to the service as a whole and more specific info about the separate features that you can use and the obstacles that you can run into. The articles themselves are located in two places. The whole article collection is accessible via the Help section of the Control Panel. You can access articles that are dedicated to the different features in every Control Panel section as well. You can learn how to accomplish practically everything, from creating an .htaccess file to managing a mailing list, and all the articles include exhaustive guidelines, so you will never become baffled due to an ambiguous text. Certainly, in case you stumble upon a more specific problem and you can’t find an adequate solution in our knowledge base, you can get in touch with our client care staff 24-7-365.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled a detailed knowledge base for all our present and prospective customers, so in case you purchase a semi-dedicated server plan through us, you will be able to find any information that you’re searching for at any time. We’ve got a large number of informational help articles, which will help you understand better what is going on in your account – "What is PHP?" and "What are file access permissions?" are simply two examples. Our elaborate manuals will help you do anything you like – uncompress an archive, import a database, redirect a domain, etc. Plus, we’ve also got troubleshooting guidelines, which will enable you to discover what causes a particular problem and the potential solutions for it. In case you’re unable to send e-mails or your domain name returns a 500 Internal Server Error message, for example, you can refer to our knowledge base and solve the problem right away. The articles can be accessed through each section of the Control Panel, as well as through the dedicated Help section.